Starbucks takes its brand very seriously. They hope to keep the personal touch between their frequent clients and their collaborators. This is quite a challenge when trying to increase convenience through self-service.
Now when you drive into the car service of some Starbucks test stores in Washington, a video chat appears on a screen where you can interact with the barista in a more personal way.
Integrating the video chat with the digital menu is a perfect combination. You can share a big welcoming smile with your customers and show them the products in a more tempting way. MediaChannel can combine the video chat with its digital menu to offer a truly innovative experience in your establishment.